Better Business Bureau Gives Self Storage Tips
We have huge respect for the Better Business Bureau and the work they do. The BBB offers these tips for selecting a self storage facility. These apply whether you are using residential storage, business storage or parking for RV or boat.
• Check it out with the BBB. Some have good records; some don’t. [Our SelfStorAll facilities currently have no complaints on file with local BBB.]
• If possible, obtain written cost estimates from at least three facilities. Costs may include the monthly rental fee; storage preparation, padding, packing or transportation fees; and fees for extra options such as electricity and insurance. [ Our YouTube video says this and gives other tips on How to Get the Best Price From any Self Storage facility for your residential storage.]
• Be sure you get the right size unit and ask if there’s a maximum weight limit for unit contents.
• Check that the facility is clean, well-maintained and has a pest extermination contract.
• Consider the general climate and whether your belongings might be subject to mold or water damage.[ In Edmonton a heated storage unit will be common but in Kamloops self storage most people don’t bother with heated units.]
• Make sure your items are insured for theft, fire or other damage. The facility may provide insurance, or you can purchase it from another source. Be sure you know what’s covered and whether there’s a deductible. See our video on tips about insuring your unit .
• Ask about the hours and related charges for accessing your unit. Is there adequate room for parking. Does the facility offer dollies or hand trucks to help you move your belongings in and out?
• You’ll need a heavy-duty, secure lock protecting your storage unit. Ask if the facility has surveillance cameras on the property and if access is restricted to authorized persons.
• Get everything in writing — the size and location of the unit, options that you’ve selected, any minimum rental period, termination policies, insurance coverage and payment terms.
• Finally, pay attention to your monthly bill or credit card statement to make sure you’re up-to-date on your payments. You don’t want your storage unit to be labeled abandoned and your belongings put up for auction. [Also update your phone number, email or address so that warning notices reach you fast.]








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